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Triton College Library Website: Extended Closure FAQ

Extended Closure FAQ

The Triton College Library is closed until further notice. However, we are committed to supporting Triton students and faculty during the campus' extended closure. Please refer to the information below for how we will continue to support our campus community during this time.

Is library support available?

  • Beginning Monday, June 1, library support will be available through the live chat and email between 8:00 AM - 7:00 PM Monday through Thursday. Library support will not be able available Friday, Saturday, or Sunday.

How can I contact library staff while the campus is closed?

  • Librarians and library staff are available during operating hours via chat on the library's website! This is the quickest and easiest way to get a response.
  • If you want to send an email, please contact us at:
    • Reference Services: refdesk@triton.edu
    • Circulation Services: circdesk@triton.edu

Which library resources can I access at home?

  • Off-campus access to eresources is always available! Login to the library's databases at home using your MyTriton Portal username (without @triton.edu) and password.
  • On campus resources and I-Share services are not available at this time.

My book or loanable technology is due while the campus is closed. Will I be fined?

  • Library staff will work to ensure any overdue fines or lost item fines do not accumulate while the campus is closed. Due dates will be extended until the library is open and any late fees will be waived.

As a faculty member, can I request library instruction for my class?

  • Librarian are committed to continuing to support students' research in a fully online environment. If you are interested in receiving research support for your class, please send an email to refdesk@triton.edu. We look forward to talking through how we can best support your students. 
  • Faculty who have already requested library instruction this semester will receive an email from a librarian to discuss alternative ways to support students.

Internet Access For Classes

There are a variety of resources for students to access the Internet for free and/or at a reduced cost.

Triton's Campus WiFi (Free)

  • Students can access Triton's WiFi from the parking lot. Individuals are required to stay in their cars; however, the campus' WiFi covers the parking area.

Drive-Up WiFi (Free)

Comcast Options

  • Xfinity WiFi Free For Everyone (Free)
    Xfinity WiFi hotspots across the country will be available to anyone who needs them for free, including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, select the “xfinitywifi” network name in the list of available hotspots and then launch a browser.
  • Comcast Data Plans (Reduced Cost)
    All customers will get unlimited data for no additional charge for 60 days. 
  • Comcast Internet Essentials (Free to New Customers) 
    For low-income families, new customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

Use Your Phone's Data Plan